Terms & Conditions
AZ Bin Boss LLC | Effective October 17, 2026
Services & Prices
AZ Bin Boss LLC provides residential trash and recycling bin cleaning in its service area. Each service includes two bins; each approved additional bin costs $10 per completed cleaning. Boss Reset: $54.99 one-time. Fresh Flow: $29.99 monthly, 12-visit minimum. Fresh Balance: $34.99 every two months, 6-visit minimum. Fresh Seasons: $39.99 quarterly, 4-visit minimum. Applicable taxes and total charges are disclosed before purchase. Other services require separate agreement.
Scheduling & Safety
Bins must be empty and accessible by 6:00 a.m. Arizona time on service day. Customers must secure pets, provide necessary access instructions, and remove loose waste. We may decline unsafe bins or locations, including bins containing hazardous materials, medical waste, sharp objects, oils, or construction debris.
Rescheduling & Missed Visits
Request rescheduling at least 24 hours before the visit for no penalty, subject to route availability. If bins are full, missing, or inaccessible on arrival, each customer receives one lifetime complimentary reschedule. Thereafter, the affected paid visit is forfeited without refund or additional missed-visit fee; forfeited visits count toward the minimum commitment but are not treated as completed cleanings for early-cancellation adjustments. Missed trash collection or company-caused delays are rescheduled without penalty or use of the courtesy.
Payments & Renewal
Boss Reset is paid in full at booking. Subscription payment is collected at enrollment for the first service period; there is no duplicate charge on the service start date. Later charges recur according to the selected plan and start date, as disclosed at enrollment. If a billing day (29th–31st) is absent in a month, billing uses that month’s last day and returns to the original day when possible. By subscribing, customers authorize recurring charges. Each completed minimum commitment automatically renews into a new minimum commitment of 12, 6, or 4 scheduled visits, respectively, unless cancelled.
Cancellation & Early-Cancellation Adjustment
To stop a subscription, contact us at least 7 calendar days before the next billing date. Later requests may allow the next payment to process. A cancellation request received before a new commitment period begins prevents that new commitment even if received within seven days of its billing date; payments for services not performed will be reconciled. Cancellation during an active minimum commitment triggers an adjustment for completed base cleanings only: $25 per Fresh Flow visit, $20 per Fresh Balance visit, or $15 per Fresh Seasons visit (the difference from the $54.99 one-time rate). No adjustment applies to unperformed or forfeited visits or extra-bin charges; promotional discounts are not separately recaptured. We provide an itemized calculation. Cancelling a single visit does not cancel a subscription.
Refunds, Service Quality & Property
Completed cleanings and customer-forfeited visits are generally nonrefundable, except as required by law. Prepaid unperformed visits are reconciled against applicable adjustments. Approved refunds are initiated within 5 business days; bank posting may take longer. For weather, equipment, or operational delays, we first offer a no-fee reschedule and consider a refund if service cannot be provided within a reasonable time. Cleaning may not remove permanent stains, existing damage, or all odors; sterilization and pest elimination are not guaranteed. Report service concerns within 24 hours; verified missed cleaning work receives a complimentary re-clean. Report suspected property damage promptly. We use reasonable care and do not waive nonwaivable legal rights.
Changes & Contact
We may give advance notice of material price or service changes as required. Service communications are governed by our Privacy Policy; marketing consent is separate. To cancel, reschedule, or ask questions: info@azbinboss.com | 602-897-7865.
